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Gestora com vasta experi\u00eancia em Gest\u00e3o de Relacionamento\/Experi\u00eancia do Cliente e Atendimento Humanizado. Formei-me em ci\u00eancias cont\u00e1beis pela UNIVALI e segui me especializando em Gest\u00e3o Cont\u00e1bil UFSC-Florian\u00f3polis – SC. P\u00f3s-Gradua\u00e7\u00e3o em Marketing – UFSC \/ FEPESE MBA, Gest\u00e3o de Pessoas – FGV – P\u00f3s-Gradua\u00e7\u00e3o em Psicologia Transpessoal – ITECNE – Forma\u00e7\u00e3o em Coach Profissional pelo IDECOH – Instituto de Desenvolvimento da Consci\u00eancia Organizacional e Humana, Forma\u00e7\u00e3o em Coach pela Totem Talentos .<\/p>\n
Meu prop\u00f3sito de carreira, sempre foi inspirar os outros a trabalharem de uma maneira humanizada, \u00e9tica, acolhedora e gentil, e esse prop\u00f3sito, alinhado aos meus valores pessoais, tornou-se os pilares do meu modelo de gest\u00e3o, e a cada atividade que realizo, movimento e conecto pessoas , agregando valor ao neg\u00f3cio da Empresa e estimulando a Cultura de um relacionamento pr\u00f3spero e humanizado.<\/p>\n
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Coach com Foco em Resultado e Gest\u00e3o de Pessoas<\/i><\/span><\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”3.25″ custom_padding=”|||” custom_padding__hover=”|||”][et_pb_blurb title=”coach totem tALENTOS” use_icon=”on” font_icon=”%%276%%” icon_color=”#ffffff” use_circle=”on” circle_color=”#ff4c00″ use_icon_font_size=”on” icon_font_size=”30px” _builder_version=”4.0.7″ header_font=”Oswald|700|on|on|||||” header_font_size=”3.5vw” header_letter_spacing=”0.18em” header_line_height=”1.4em” body_line_height=”2em” text_orientation=”center” custom_margin=”60px||” custom_margin_tablet=”” custom_margin_phone=”0px||” custom_margin_last_edited=”on|phone” animation_style=”zoom” animation_duration=”1200ms” animation_intensity_zoom=”60%” header_font_size_tablet=”50px” header_font_size_phone=”30px” header_font_size_last_edited=”on|phone” header_text_shadow_style=”preset3″ header_text_shadow_blur_strength=”0.4em” 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O cliente quando aciona esse setor sempre espera que o colaborador de linha de frente resolva sua demanda. <\/span><\/span><\/p>\n O novo consumidor valoriza solu\u00e7\u00f5es r\u00e1pidas, atendimento individualizado e humanizado, e principalmente uma postura aberta da companhia em reconhecer falhas, identificar gaps e corrigi-los, demonstrando empatia e respeito pelo cliente. <\/span><\/span><\/p>\n Conseguir agregar valor e dar solu\u00e7\u00e3o \u00e0s suas necessidades na hora que ele mais precisa s\u00e3o os princ\u00edpios b\u00e1sicos de sua satisfa\u00e7\u00e3o. Para que isto ocorra, \u00e9 necess\u00e1ria uma equipe bem capacitada, contemplando conduta, comportamento, atitudes e valores da marca. Aberta a ouvir. Presente no \u201caqui e agora\u201d para entender o contexto e ser assertivo nas a\u00e7\u00f5es que realmente levem a solu\u00e7\u00e3o de problemas do consumidor. 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[…]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\r\n This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this:<\/p>\r\n\r\n Hi there! I'm a bike messenger by day, aspiring actor by night, and this is my website. I live in Los Angeles, have a great dog named Jack, and I like pi\u00f1a coladas. (And gettin' caught in the rain.)<\/p>\r\n<\/blockquote>\r\n\r\n ...or something like this:<\/p>\r\n\r\n The XYZ Doohickey Company was founded in 1971, and has been providing quality doohickeys to the public ever since. Located in Gotham City, XYZ employs over 2,000 people and does all kinds of awesome things for the Gotham community.<\/p>\r\n<\/blockquote>\r\n\r\n<\/h3>\n
Produtos<\/h2>\n
Galeria de Imagens\u00a0<\/p>\n<\/h2>\n
Entre em Contato<\/h2>\n
\r\n
\r\n